01. What is included in Rental Price?
The rental price typically includes the car, basic insurance, and a limited mileage allowance. Additional services such as GPS, child seats, and additional insurance can be requested for an extra fee.
02. Do you offer any discounts?
Yes, we offer various discounts for long-term rentals, early bookings, and repeat customers. Contact us to get exclusive benefits and promotions.
03. How do i make a reservation?
You can make a reservation online through our website, or by calling our customer service, or by visiting our office in Dubai. We recommend booking in advance to ensure availability.
04. What is the Cancellation Policy?
Our cancellation policy varies depending on the rental agreement. Generally, cancellations made 24 hours before the rental start date are free of charge. Late cancellations or no-shows may incur a fee.
05. Can i rent a luxury car with a driver?
Yes, we provide chauffeur services for those who prefer to be driven. Our professional drivers are well-versed with Dubai's roads and will ensure a comfortable and safe journey.
06. What should i do in case of an Accident or Breakdown?
In the event of an accident or breakdown, contact our emergency support team immediately. We provide 24/7 roadside assistance to ensure you get back on the road as quickly as possible.
07. What are the requirements to rent a car with DW?
You must be at least 25 years old, possess a valid driving license, and have a credit card for the security deposit. International visitors should provide a passport and an international driving permit if required.
08. Are there any mileage restrictions?
Yes, there is usually a mileage limit included in the rental package. Additional mileage will be charged at a specified rate per kilometer. Please check your rental agreement for details.
09. What types of cars are available to rent?
We offer a wide range of luxury cars, including brands like Ferrari, Lamborghini, Rolls-Royce, Bentley, and more. Our fleet includes sports cars, SUVs, and executive sedans to suit your preferences.
10. Can i pick and drop the rental car at different locations?
Yes, we offer flexible pick-up and drop-off locations within Dubai. Additional fees may apply for one-way rentals, and arrangements should be made at the time of booking.